Privacy Policy

General

This is the privacy policy (the "Privacy Policy") of VandhanaPolyPlast ("VPP"). VPP recognizes the need for protection and management of information shared by a User with VPP while accessing and using its website (i.e. www.vandhanapolyplast.com) (the "Website") and is committed to respecting the online privacy and safeguarding the same.This Privacy Policy explains VPP's the various methods / purposes for the collection, use and disclosure of Personal Information of a User.

For the purposes of this policy, "Personal Information" shall mean and include any information that may be used to identify an individual, including but not limited to first and last name, phone number and an email address or other contact information on the Website.

In general, a User may visit the Website without revealing any Personal Information. However, for availing the services of VPP through the Website, the User shall be required to voluntarily furnish his / her Personal Information as provided under this Privacy Policy

Why This Privacy Policy?

Compliance with Applicable Laws

This Privacy Policy is published, inter alia, in compliance with the following laws:

Section 43A of the Information Technology Act, 2000;
Regulation 4 of the Information Technology (Reasonable Security Practices and procedures and Sensitive Personal Information) Rules 2011 (the "SPDI Rules");
Information Technology (Intermediaries Guidelines) Rules, 2011

Extent of the Privacy Policy

This Privacy Policy states the following:

The type of information collected from the User, including sensitive personal data or information;
The purpose, means and modes of usage of such information;
How and to whom such information will be disclosed; and
How the information collected is going to be protected?

Applicability

This Privacy Policy is applicable upon all the visitors or Users of the Website in respect of the Personal Information shared by them with VPP. By visiting the Website, the Users agree and acknowledge that the terms contained under this Privacy Policy shall be applicable upon them. The said Users agree to abide by the terms contained under this Privacy Policy.

This Privacy Policy shall be effective from the date and time of publication on the Website and may be updated / amended by VPP in its sole discretion from time to time, with or without a prior notice to the Users.

The User agrees that by using the Website, the User is expressly and affirmatively consenting to the use and disclosure of Personal Information provided by the User in the manner described hereunder and the User also consents to receive emails, as described under VPP’s Terms and Conditions and under this Privacy Policy.

Type Of Information Collected By VPP

Information Collected

Users can browse through our whole Website without any requirement for registration. However, in the case of raising specific queries, the ‘Contact Us’ page has to be accessed and basic Personal Information has to be provided by the User.

Personal information may also get collected and shared with third-parties if there is content from the Website that the User specifically and knowingly uploads, shares or transmits to an email recipient, to the public etc e.g. uploaded photos, posted reviews or comments, or information about the User or anything posted by the User that it chooses to share with others.

VPP only collects information arising from queries/ questions submitted by the on the ‘Contact Us’ page of the Website. VPP may collect the following information from the visitors (including the Users) of the Website from time to time:

Contact data (personally identifiable information, such as name, email address and phone number, company name, designation, contact details of the company (in case of a corporate user)) of the Users;
Demographic data (such as gender, birthday, zip code, city, country);
Content / Information specifically uploaded by the User such as photographs, reviews, comments or any other information voluntarily shared by the User etc.;
The User may reset its browser to refuse all cookies or to indicate when a cookie is being sent. Some of the features or services of the Website may not function properly without cookies;
These cookies and other tracking technologies allows VPP to improve the Website and the User’s web experience;
The Website may also analyse information that does not contain Personal Information for trends and statistics;
The Website’s tracking technologies may record information such as internet domain and host names; internet protocol (IP) addresses; browser software and operating systems types; clickstream patterns; and dates and times that the Website is accessed.
Upon a User voluntarily requesting us to contact him (in the manner stated above), we may contact the User through emails and / or telephonic call. Accordingly, we may record the emails / calls to or from our customer service representatives for purposes of accuracy, performance reviews, training and general quality assurance.

Nature of Information

The information collected from you by VPP may constitute ‘Personal Information’ or ‘Sensitive Personal Data or Information’ under the SPDI Rules. As per SPDI Rules ‘Sensitive Personal Data or Information’ is defined mean Personal Information about a person relating to:

Passwords;
Financial information such as bank accounts, credit and debit card details or other payment instrument details;
Physical , physiological and mental health condition;
Sexual orientation;
Medical records and history;
Biometric information;
Information received by body corporate under lawful contract or otherwise;
Visitor details as provided at the time of registration or thereafter.

Information that is freely available in the public domain or accessible under the Right to Information Act, 2005 or any other law will not be regarded as Personal Information or Sensitive Personal Data of Information.

Since Sensitive Personal Data or Information means a particular kind of Personal Information, any refences to Personal Information in this Privacy Policy should be construed to include a reference to Sensitive Personal Data or Information.

Voluntary

All the information provided to the VPP on the Website by the User, including Sensitive Personal Data or Information, is voluntary Collection of information which has been designated as ‘Sensitive Personal Data or Information’ under the SPDI Rules as well as sharing of such information with any third Party (including insurance providers) for third party services requires your express consent. By affirming your assent to this Privacy Policy, you (i.e., the User) provide your consent to such collection as required under appliable law. The services on the Website may be unavailable to you in the event such consent is not given. All statements in this Privacy Policy apply to all Users and all Users are expected to read and understand the Privacy Policy.

Collection for Lawful Purpose

VPP confirms that the collection of User information is for a lawful purpose and is connected to and necessary for the functions and activities of VPP as well as of any third parties (including its parent and affiliates) which include providing the services in the manner set out in the Terms of Use.

How We Use This Information

For Availing Services of VPP

If the User has shared his information to avail the services of VPP, the said information would be used to aptly answers queries/ question, give clarifications to the User and for the marketing of other VPP company products. The data which is provided by the User will be used by VPP within its own system(s) for access by our employees which may designated by VPP to interact with the User via email or telephone. VPP will use this information as provided for its own reference and in furtherance of providing its services.

Based on the email address provided by you, we may periodically send you emails about new products or other relevant information pertinent to your business.

Commercial

VPP may also draw upon your Personal Information for commercial purposes and in an aggregated or non-personally identifiable form for research, studies, analysis, development of new services, for maintaining existing data, advertising including advertising by third parties, statistical analysis and business intelligence purposes, for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates.

Additional Use

VPP also reserves the right to use the User Information provided by or about the User for the following purposes:

For the purpose of providing the Services to the User;
Publishing such information on the User Account in the Website;
Contacting Users for taking service feedback;
For commercial purposes and in a non-personally identifiable form for research, statistical analysis and business intelligence purposes;
For the purpose of contacting the User to complete any transaction if the User does not complete a transaction after having provided VPP with the User Information in the course of completing such steps that are designed for completion of the transaction;
Monitoring and improving the content and usage of the Website;
Customizing the advertising and content you see;
Improvement of Services;
Promotion, advertisement and marketing purposes;
For providing any third-party services (including the services of the insurance providers);
Any other purpose for which the information was collected

Information that does not personally identify the Users as an individual, is collected by VPP from Users, stored in a non-personally identifiable aggregated form (such as, patterns of utilization described above) and is exclusively owned by VPP. You hereby consent to the above-mentioned use of the Personal Information and User Information by VPP.

Third Party Services

VPP will not commercially sell the Personal Information of the Users collected on its Website. Having said so VPP shall have a right to make available certain services of third parties or vendors / service providers on the Website. For providing such services of third parties on the Website, VPP shall have a right to share the Information of the User with such third parties.

VPP shall, without any obligation or liability, take reasonable steps to ensure that these third party service providers protect the User’s Information (including the Personal Information). However in case of any breach of privacy of the User’s Information due to any act or omission of such third party services providers, the User’s claims (if any) shall lie directly with such third parties to the complete exclusion of VPP.

Cookies

A cookie is a small piece of data that is not Sensitive Personal Data or Information that is sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read data off your hard disk or read cookie files created by other sites. Use of a cookie is in no way linked to any personally identifiable information while on Website. Once you close your browser, the cookie simply terminates. For instance, by setting a cookie on your browser, you would not have to log in a password more than once, thereby saving time while on the Website. You can choose whether to accept cookies by changing the settings of your browser. You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you reject the cookies on websites, you may still be able to use the Website, but it shall be limited to certain minimal functionality. The only drawback to this is that you may be limited only to some areas or functions of the Website. Some of the business partners of VPP may use cookies on the Website. Please note that VPP has no access to or control over these cookies. VPP and its business partners may use cookies to better personalize the content, banners, and promotions that you see on the Website.

How Is User Information Protected & Who We Share This Information With

Conditions governing the disclosure of Information

VPP does not share basic personal information with any third parties except as disclosed in this policy. VPP may provide such basic personal information to the VPP's consultants, subcontractors and professional advisers (which shall be bound by privacy obligations) to assist VPP for uses disclosed herein.

VPP has implemented reasonable market practices and security policies, rules and technical measures to protect the personal data that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User's electronic devices through which the User avails the services including the Services listed in the Terms of Use, VPP shall not be held liable for any loss whatsoever incurred by the User. Users may note that VPP endeavours to ensure that its vendors, service providers and third party agencies agree to implement all market practices and security policies to control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss of the User / Personal Information. However, VPP bears no liability for any loss whatsoever in case of any data loss or theft from the custody of the third parties and its affiliates.

VPP shall undertake reasonable and appropriate security measures to protect the Personal Information of the User against unauthorized access to or authorized alteration, disclosure or destruction of data on a best efforts basis.

VPP will restrict access to the Personal Information to VPP’s employees and partners who need to know that information in order to operate , develop, provide or improve our services.

User’s Personal Information is maintained by VPP in electronic form on its equipment, and on the equipment of its employees. Such information may also be converted to physical form from time to time. VPP takes all necessary precautions to protect the Personal Information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of VPP's business.

VPP may disclose such Basic Personal Information to another entity purchasing (including for diligence purposes prior to purchase) the assets of VPP, provided that entity abides by this or a similar privacy policy.

VPP takes your right to privacy very seriously and other than as specifically stated in this Privacy Policy and may disclose your personal information in case it is legally required to do so under any of the following conditions:

To satisfy any applicable law, rule, regulation, governmental requests or legal process;
To secure VPP systems;
To ensure the safety of the user and the public in general for any reason;
To detect, prevent or otherwise address fraud, security or technical issues; or
To prevent or stop activity VPP may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity.

In case of any illegal, unethical or legally actionable activity, VPP may use IP address to identify users and may do so in cooperation with third parties such as internet service providers, wireless service providers and/or law enforcement agencies, including disclosing such information to third parties, all in our discretion. Such disclosures may be carried out without notice.

VPP shall not sell, share or rent your personal information to any third party or use your e-mail id for sending mails for purposes other than as provided under this Privacy Policy.

Security

The basic personal information collected is stored in a combination of paper and electronic files.We are committed to ensuring that this information is secure and unauthorised access or disclosure is avoided. The information is protected by security measures and procedures which are a combination of physical, electronic and managerial procedures appropriate for protection of information of this nature.

Accessing Personal Information

User (either Individuals or companies, as the case may be) may review their Personal Information contained in VPP files by contacting the VPP team. If the User believes that any of their Personal Information is inaccurate, the User may contact VPP so as to enable it to make appropriate corrections.

Other conditions

VPP may amend this Privacy Policy from time to time. VPP will post details of all changes made to the Privacy Policy on the Website. However, the said changes can be made without prior intimation to the User (expect as may be required under applicable law). We encourage the Users to visit the Website from time to time for the latest information on VPP’s Privacy Practices.

Notwithstanding the general terms of this Privacy Policy, the collection, use and disclosure of Basic Personal Information may be made outside of the terms herein to the extent provided for / in compliance with any applicable privacy or other legislation in effect in the country from time to time.

Terms Of Use

This Privacy Policy is to be read with the Terms of Use of the Website establishing the use, disclaimers, and limitations of liability governing the use of the Website.

Contact Us

If you have any questions, queries or complaints with respect to the Website, then such correspondence should be directed to the grievance officer at nidhi.sehgal@vandhana.com or alternatively you can write to karan.kapoor@vandhana.com

Grievance Officers – nidhi.sehgal@vandhana.com or karan.kapoor@vandhana.com

Governing Law & Jurisdiction

The terms in this Privacy Policy are to be read along with the Terms of Useof the Website as notified by VPP from time to time. The governing law, jurisdiction and related matters with regards this Privacy Policy shall be in accordance with the said Terms of Use of VPP.